Outlook Insight - Modern Technology (TM)

Introducing

Knowledge Interpreter

Knowledge Interpreter gives agency employees a faster way to find trusted information across approved internal documents, with citations back to the source.

Answers in seconds

Citations you can verify

Only your approved sources

Teams waste hours searching for answers.

Important information is often scattered across policies, procedures, and documents. Finding the right answer take too much time.

1.8

hours wasted per day searching

(McKinsey Global Institute)

48%

of staff struggle to find information

(Adobe)

Our solution: A platform specifically for you

Knowledge Interpreter exclusively uses your team’s internal documents uploaded by knowledge administrators in order to answer your questions. Ask questions and converse with the chatbot, and find answers within seconds.

  • Safe, secure, and managed by agency knowledge administrators
  • Responds to questions within seconds
  • Accessible beyond compliance
Knowledge Interpreter workflow showing a user question, response generation, and a cited answer.
EASY WORKFLOW

From documents to answers in four steps

Upload your documents

Administrators add policies, procedures, and guidance documents to one, secure knowledge base.

  • Feature #1
  • Feature #2
  • Feature #3
Knowledge Interpreter document upload interface with a drag-and-drop area and an Upload button.

Ask Conversational Questions

Employees type a question in plain language, just like asking a knowledgeable colleague.

  • Understands conversational nuances
  • Tracks ongoing follow-up questions
  • Multi-language querying support
Knowledge Interpreter interface showing a user entering a question in plain language.

Search only your sources

Knowledge Interpreter looks exclusively across documents your agency provide.

  • Strict secure internal data boundaries
  • Hallucination defense mechanisms
  • Feature #3
Knowledge Interpreter searching approved agency source documents.

Get cited answers

Get clear, plain-text answers complete with interactive inline citations. Verify source documents, pages, and sections instantly.

  • Interactive inline source links [Doc 1]
  • Concise summary paragraphs
  • Feature #3
Knowledge Interpreter answer with interactive citations to supporting source documents.
CUSTOMER SUPPORT

Frequently Asked Questions

Can users access documents from another agency?

No. Each agency’s documents and information remain separate. Users can only access materials that have been made available within their authorized agency environment.

Knowledge Interpreter generates answers grounded in the documents managed by agency knowledge administrators. Answer quality depends on the accuracy of those source documents.

Yes. Knowledge Interpreter is built to support WCAG 2.1 AA conformance, including compatibility with screen readers, keyboard-only navigation, and high-contrast presentation.