NEW Knowledge Interpreter

Knowledge Interpreter

An AI-powered platform tailored to you. Personalize your knowledge base and improve efficiency.

Employees are wasting valuable time.

State agency employees often spend time searching through lengthy policies, procedures, and guidance documents to find a single answer. Information is often scattered or difficult to understand, causing delays and time lost to context switching.

Our solution: A platform specifically for you

Knowledge Interpreter exclusively uses your team’s internal documents uploaded by administrators in order to answer your questions. Ask questions and converse with the chatbot, and find answers within minutes.

Safe, secure, and managed by agency administrators

Instant responses to specific questions

Accessible beyond compliance

From documents to answers in four steps

Upload your documents

Administrators add policies, procedures, and guidance to one secure knowledge base.

Ask naturally

Employees type a question in plain language, just like asking a knowledgeable colleague.

Search only your sources

Knowledge Interpreter looks exclusively across documents your agency provides.

Get a cited answer

Receive a concise, evidence based response with citations back to the source.

Features

Embedded Citations

Answers always backed up with links directly to uploaded sources

Secure Platform

Sources exclusively uploaded from agency administrators

Frequently Asked Questions

Can users access documents from another agency?

No. Each agency’s documents and information remain separate. Users can only access materials that have been made available within their authorized agency environment.

How accurate are the answers?

Knowledge Interpreter generates answers solely based on the documents managed by agency administrators. Answer quality depends on the accuracy of those source documents.

Is Knowledge Interpreter accessible?

Knowledge Interpreter is intended to make internal information easier to access. Thus, accessibility support such as keyboard navigation, screen-reader compatibility, and voice-based input is incorporated.

How are outdated documents handled?

Agency administrators control the document library. They can replace, update, or remove outdated materials so employees receive up-to-date information.