Accessible.
Modern Technology.
Built for government.
Blind-first software and services for vocational rehabilitation and Business Enterprise Programs.
FEATURED PRODUCT
Knowledge Interpreter (KI)
Ask a question, get a concise answer with citations back to your agency’s own policies and procedures. Nothing outside your approved documents.
New white paper: The Cost of Answering Questions in a State VR Agency. A base-case agency spends $359,000 a year answering its own questions, and 57% of it appears in no system.
EARLY DESIGN PARTNERS
Business Enterprise (BE)
Case management for Randolph-Sheppard Business Enterprise Programs. Agency staff and blind vendors manage facilities, reports and communication in one accessible place.
SERVICE DESK
Ticket Manager (TM)
A service desk for agency staff. Submit and track requests in an accessible portal, route tickets to the right person or group, and keep internal notes separate from what the requester sees.
- Sign in with Microsoft Entra ID
- Configurable categories, routing, statuses and approvals
- Email and Microsoft Teams notifications
- Full audit history, search, reporting and export
Business Enterprise work orders flow straight into Ticket Manager, so vendor repairs and facility requests are tracked from request to close.
Buy through Sourcewell
Contract 110724-OUTLK. Knowledge Interpreter and Business Enterprise are named on Outlook Insight’s Sourcewell cooperative contract. Eligible state and local agencies can purchase directly and skip the RFP.
Hosted on Microsoft Azure Government
SixDot runs on Microsoft Azure Government, the physically isolated Azure environment built for US federal, state and local agencies. That gives your data a US-only home before any contract language is written.
- Data stays in the United States. Azure Government datacenters are located only in the US and are separate from commercial Azure.
- Operated by screened US personnel. Access to the environment is limited to screened US persons.
- Authorized at FedRAMP High. Azure Government holds a FedRAMP High Provisional Authorization and supports CJIS, IRS 1075 and HIPAA requirements.
- Same tools your IT team already uses. Entra ID, Defender and Azure Monitor work the same way, so your security staff can audit us with what they know.
Certifications held by our leadership
Microsoft Certified: Azure Solutions Architect Expert
Designs the Azure architecture that SixDot runs on.
Microsoft 365 Certified: Enterprise Administrator Expert
Runs the Microsoft 365 and identity environment behind our support and operations.
Microsoft Certified Educator
Delivers the training that comes with every SixDot deployment.
Why customers choose us
From the people who use Knowledge Interpreter every day.
“The team at Outlook Insight is highly responsive, professional, and customer focused. They thoughtfully consider feedback and are proactive in implementing improvements to enhance the system.”
“Before the Knowledge Interpreter system, it was difficult to navigate federal and state policies, [and] staff would often spend long periods of time combing through policies to answer inquiries.”
“My supervisor is out today, and I had a question on an eligibility. I went to the Knowledge Interpreter, and it answered it with ease and cited the sections of the policy. So, yay! I will utilize this more often.”
Get in contact
Interested in working with us? Fill out this form and we’ll get back to you as quickly as possible.